Terms and Conditions

Template text. OTC Lebanon will review and replace this page before launch.

1. About these terms

These terms apply to every order placed on otclebanon.com, operated by OTC Lebanon, Saydet El Najat, Bsalim, Mount Lebanon. By placing an order you accept them.

2. Products and prices

Prices are shown in US dollars and include any applicable fees unless stated otherwise. We may update prices and availability at any time; the price confirmed at checkout applies to your order.

3. Orders and payment

We currently accept cash on delivery only. Our team may call you to confirm your order before dispatch. We may cancel an order if a product is unavailable or details cannot be confirmed.

4. Delivery

We deliver across Lebanon. Delivery times and fees are described in our Delivery Policy.

5. Returns

Food products can only be returned if they arrive damaged, expired or incorrect. See our Refund and Returns Policy.

6. Allergens

Always read the packaging for the latest ingredient and allergen information before consuming.

7. Contact

Questions about these terms? Reach us through our Contact page.